Frequently Asked Questions
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General Questions
Zafir is an innovative rideshare app aggregator that allows users to compare prices from different transportation apps to find the cheapest ride.
Zafir calculates estimated fares for rideshare apps and taxis in your area, allowing you to compare prices and choose the best option.
Currently, Zafir is available in Jordan, serving as an app aggregator for rides within the country.
Getting Started
You can download the Zafir app from the App Store, Google Play Store, or Huawei App Gallery. Simply search for Zafir and follow the installation instructions
To sign up, you'll need to provide your phone number and confirm it with a code. Additionally, you can enter your pickup and destination locations to request a ride.
Yes, Zafir supports Uber and Lyft, allowing you to compare prices and hail rides directly from the app.
Promotions and Savings
Zafir helps you save money by comparing fares from different rideshare apps. Additionally, you may have access to exclusive promotions and surge pricing simulation features.
As a Zafir user, you may receive exclusive promotions that offer additional savings on your rides.
Account Management
Navigate to the Settings page in the app, where you can enable/disable Face ID, manage ride and account updates, and control email marketing preferences.
You can initiate the account deletion process in the Settings page. Follow the prompts, and a confirmation email will be sent upon successful account deletion.
Support and Contact
You can reach out to our support team via the Contact Us page on the app or by sending an email to WeCare@zafir.com.
If you encounter any issues during your ride, please contact our support team immediately for assistance.
Privacy and Security
Zafir takes privacy seriously. Please refer to our Privacy Policy to learn how we collect, use, and share personal information.
No, Zafir is not affiliated with any of the ridehail companies listed on the site. Users independently make and complete requests in the app.
Technical Support
If you experience technical issues, please visit our Technical Support page or contact our support team at Support@zafir.app.
Zafir accepts vulnerability reports as per our security.txt policy. Please send reports to support@zafir.app.
Community and Engagement
Yes, if you are interested in advertising opportunities, please visit our Advertise With Us page or contact us at marketing@zafir.app.
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